Privacy & Security

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: December 1, 2024

Introduction

NiveshWise Technologies Private Limited ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our investment platform and related services.

By using our services, you consent to the collection and use of your information as described in this policy. We encourage you to read this policy carefully and contact us if you have any questions.

Information We Collect

Personal Information

We collect personal information you provide when creating an account, including name, email, phone number, PAN, and Aadhaar details for KYC compliance.

Financial Information

Investment portfolio data, transaction history, bank account details, and risk assessment responses to provide personalized recommendations.

Usage Information

Information about how you use our platform, including pages visited, features used, and interaction patterns to improve our services.

Device Information

Device type, operating system, browser information, IP address, and mobile device identifiers for security and optimization purposes.

How We Use Your Information

Service Provision

To provide AI-powered portfolio analysis, investment recommendations, risk profiling, and other core platform features.

Personalization

To customize your experience, provide relevant investment insights, and tailor recommendations based on your financial goals and risk profile.

Communication

To send important account updates, security alerts, market insights, and respond to your inquiries and support requests.

Compliance

To comply with regulatory requirements, prevent fraud, ensure platform security, and maintain accurate financial records.

Information Sharing

Service Providers

We share information with trusted third-party service providers who help us operate our platform, including cloud hosting, payment processing, and analytics services.

Regulatory Compliance

We may share information with regulatory authorities, law enforcement, or other government agencies as required by law or to comply with legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Consent-Based Sharing

We may share information with your explicit consent for specific purposes, such as connecting with financial advisors or third-party investment platforms.

Data Security
We implement robust security measures to protect your information

Encryption

All data is encrypted in transit and at rest using industry-standard protocols

Access Controls

Strict access controls ensure only authorized personnel can access your data

Regular Audits

Regular security audits and penetration testing to identify vulnerabilities

Compliance

Adherence to industry standards including ISO 27001 and SOC 2 Type II

Your Data Rights
You have several rights regarding your personal information

Access

Request a copy of the personal information we hold about you

Correction

Update or correct inaccurate personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Receive your data in a structured, machine-readable format

Restriction

Limit how we process your personal information

Objection

Object to certain types of processing of your information

To exercise any of these rights, please contact us at privacy@niveshwise.com. We will respond to your request within 30 days.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect platform functionality.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations:

Account Information:Retained while your account is active and for 7 years after closure for regulatory compliance
Transaction Data:Retained for 7 years as required by financial regulations
Usage Analytics:Aggregated and anonymized data may be retained indefinitely for research and improvement
International Data Transfers

Your information may be transferred to and processed in countries other than India, including the United States and European Union, where our service providers are located. We ensure appropriate safeguards are in place:

Adequacy decisions by relevant authorities
Standard contractual clauses approved by regulatory bodies
Certification schemes and codes of conduct
Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Questions About Privacy?

If you have any questions about this Privacy Policy or our data practices, we're here to help.

Email: privacy@niveshwise.com

Phone: +91 80-4567-8900

Address: WeWork, Koramangala, Bangalore - 560095

Contact Us